Welcome to the Riyadh Airports Company’s Business Opportunities Portal

It is the official platform that will be used by RAC to manage their entire tender process.

RAC Tendering Processes are set to be transparent. As such, all announcements and information related to the tenders will be published on the portal. All RFQs and RFPs will be released via the portal and all responses will be received through the porta

COMPANIES CAN CREATE A PARTNER PROFILE BY CLICKING ON THE 'REGISTER’ BUTTON ON THE SIGN IN PAGE OF HTTPS://RACSOURCING.APP.JAGGAER.COM/ AND FILLING OUT THE REQUIRED COMPANY RELATED FIELDS AS WELL AS THE USER'S DETAILS. A TEMPORARY EMAIL WILL BE SENT TO THE USER'S ENTERED EMAIL ADDRESS. THE FIRST TIME YOU LOGIN TO THE PORTAL YOU WILL BE REQUESTED TO AGREE TO THE 'STANDARD USER AGREEMENT' AND RAC “TERMS AND CONDITIONS”

EACH COMPANY MUST HAVE ONE ACCOUNT ONLY. ADMIN USER CAN CREATE DIFFERENT DIVISIONS, SUB-USERS, USER ROLES, AND DEPARTMENTS TO MANAGE EMPLOYEES ACCESS TO THE E-BUSINESS OPPORTUNITIES PORTAL. FOR FURTHER DETAILS, PLEASE REFER TO USER GUIDE.

YES, DURING THE REGISTRATION PROCESS THE ADMIN USER NEED TO CREATE SUB-USER ACCOUNTS FIRST, THEN CREATE USER ROLES. USER ROLE IS A WAY OF MANAGING AND CONTROLLING SUB-USER ACCESS TO RFQ, RFP, PROJECTS, AND ORGANIZATIONAL DETAILS. FOR FURTHER DETAILS, PLEASE REFER TO USER GUIDE.

IF THE BRANCH HAS A SEPARATE TRADE LICENSE, THEN YES, YOU WILL NEED TO CREATE A SEPARATE ACCOUNT. FOR IT. ON THE OTHER HAND, IF A COMPANY HAS MANY DIVISIONS, THERE IS NO NEED TO CREATE A SEPARATE ACCOUNT. YOU CAN CREATE DIVISIONS AND ASSIGN DIVISION MANAGERS WITHIN THE SAME ACCOUNT. FOR FURTHER DETAILS, PLEASE REFER TO USER GUIDE

PASSWORDS ARE ENCRYPTED AT THE DATABASE LEVEL AND ARE NOT KNOWN EVEN TO OUR SYSTEM ADMINISTRATOR. IT IS KNOWN ONLY TO YOU. AS A PART OF THE SECURITY POLICY, WE ADVISE YOU TO CHANGE THE PASSWORD FREQUENTLY.

RIYADH AIRPORTS COMPANY’S E-BUSINESS OPPORTUNITIES PORTAL WILL LOG YOU OUT AFTER 30 MINUTES OF INACTIVITY DUE TO SECURITY PROTOCOLS. ANY 'UNSAVED' CHANGES TO YOUR ONLINE RESPONSE MAY BE LOST AS RESULT OF THE TIME-OUT. IT IS THEREFORE EXTREMELY IMPORTANT THAT YOU CLICK THE 'SAVE AND CONTINUE' BUTTON REGULARLY WHEN COMPLETING ONLINE RESPONSES.

YOU CAN USE YOUR E-BUSINESS OPPORTUNITIES PORTAL ACCOUNT ANYWHERE IN THE WORLD, AND ON ANY COMPUTER THAT MEETS THE MINIMUM SYSTEM REQUIREMENTS. SYSTEM REQUIREMENTS DETAILS IS FOUND AT THE BOTTOM OF THE PAGE UNDER “SUPPORT AREA” - “SYSTEM REQUIREMENTS”.

IN ADDITION TO THE FAQ SECTION WHICH WILL BE UPDATED ON A REGULAR BASIS, THERE WILL BE PARTNER USER GUIDES TO THE SUPPORT SECTION OF THE SITE.

EACH PUBLISHED RFX (RFQ, RFP, ETC...) HAS ITS OWN MESSAGING TOOL. YOU WILL BE RECEIVING CLARIFICATIONS, ANNOUNCEMENTS, TENDER AMENDMENTS, FROM THE OFFICER TO A SPECIFIC RFX. YOU CAN ALSO COMMUNICATE WITH THE OFFICER IN CASE YOU HAVE ANY CLARIFICATION WITH REGARDS TO THE RESPECTIVE RFX.

IF YOU HAVE FORGOTTEN YOUR PASSWORD, YOU SHOULD CLICK ON THE 'FORGOT USERNAME OR PASSWORD' LINK ON THE HOMEPAGE. YOU WILL THEN BE REQUESTED TO PROVIDE YOUR USERNAME AND EMAIL ADDRESS. A TEMPORARY PASSWORD WILL THEN BE EMAILED TO YOU TO RESET. YOUR PASSWORD MUST A MINIMUM OF CHARACTERS AND BE ALPHA-NUMERIC. IMPORTANT – YOUR PASSWORD WILL EXPIRE AUTOMATICALLY AFTER 90 DAYS AND YOU WILL BE PROMPTED BY THE SYSTEM TO PROVIDE A NEW PASSWORD.

IF YOU HAVE FORGOTTEN YOUR USERNAME, YOU SHOULD CLICK ON THE 'FORGOT USERNAME OR PASSWORD' LINK ON THE HOMEPAGE, FOLLOWED BY 'FORGOT USERNAME' YOU WILL THEN BE REQUESTED TO PROVIDE YOUR EMAIL ADDRESS. A TEMPORARY PASSWORD WILL THEN BE EMAILED TO RESET.

PARTNER MUST COMPLETE ALL THE RAC REGISTRATION FORMS TO BECOME AN ACTIVE PARTNER IN THE PORTAL.

PARTNER CANNOT EDIT THE COMPANY NAME AFTER REGISTRATION COMPLETION, CONTACT HELP DESK FOR CHANGE REQUIRED.

Partner can click on ‘Contact Us’, for Helpdesk information.